A&O Shearman
Working at A&O Shearman
Working at A&O Shearman Culture and benefits Training and development Candidate charter Ways of working
A&O Shearman
Technology that powers global performance
Global IT at A&O Shearman is driving the technology that underpins a leading international law firm. Our strategy is centered on creating a connected, forward‑looking environment where secure, high‑performing platforms enable people to work seamlessly across our global network. We combine deep technical expertise with a sharp focus on business outcomes - ensuring technology is not just reliable, but a true enabler of growth and innovation. From cloud and infrastructure to data and security, we are continuously evolving our technology landscape to meet the demands of a fast‑paced, global business. It’s an environment where ideas are valued, standards are high, and impact is tangible.
- Job ID
- 11291BR
- Location
- Belfast, United Kingdom
- Job Family
- Business teams
- Practice Area
- Information technology
- Job Type
- Permanent
- Working Arrangement
- Hybrid
Job description
What you will doTechnology plays a critical role in how our people work, collaborate and deliver for clients every day. Our End User Computing team is responsible for making sure employees have a secure, reliable and seamless technology experience, whether they are working in the office, at home or on the move.
As Senior Manager, End User Computing, you will lead the strategy, delivery and ongoing evolution of our digital workplace services. You'll work across Technology, Security and Business teams to ensure colleagues have the tools, devices and support they need to do their best work.
You'll lead our global End User Computing function, shaping how technology is delivered across the business while ensuring a reliable, secure and modern workplace experience.
- Define and deliver the EUC strategy across devices, workplace technology and collaboration tools.
- Lead global teams responsible for endpoint management, device lifecycle, workplace services and user support.
- Drive adoption of modern management technologies including Microsoft Intune and Entra ID.
- Improve service performance, user experience and operational efficiency through automation and continuous improvement.
- Partner with Cyber Security teams to strengthen endpoint security, identity management and compliance.
- Lead major technology projects including upgrades, migrations and workplace transformation initiatives.
- Manage key technology suppliers and service partners.
- Build strong relationships with senior business and technology stakeholders.
- Proven experience leading End User Computing or Digital Workplace teams in a complex organisation.
- Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management.
- Strong experience across Windows, macOS, mobile device management and endpoint security.
- Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives.
- A track record of improving service performance and end user experience at scale.
- Confidence engaging with senior stakeholders and presenting at leadership level.
- Strong people leadership, vendor management and stakeholder management skills.
What you will have
- Proven experience leading End User Computing or Digital Workplace teams in a complex organisation.
- Expert knowledge of Microsoft Intune, Entra ID and modern endpoint management.
- Strong experience across Windows, macOS, mobile device management and endpoint security.
- Experience working closely with Cyber Security teams on Zero Trust, identity and data protection initiatives.
- A track record of improving service performance and end user experience at scale.
- Confidence engaging with senior stakeholders and presenting at leadership level.
- Strong people leadership, vendor management and stakeholder management skills.
What we can offer you
- The opportunity to shape the future of our digital workplace strategy.
- A visible leadership role with global impact.
- Exposure to senior stakeholders across Technology and the business.
- The chance to lead transformational technology programmes.
- A collaborative environment focused on innovation and continuous improvement.
NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
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The technology you’ll work with
In global IT, you’ll be supported by a modern, enterprise‑grade technology ecosystem designed to enable performance, security and innovation. Our environment brings together best‑in‑class platforms, cloud infrastructure and specialist tools that underpin a leading global law firm. From collaboration and knowledge sharing to advanced security and data capabilities, we ensure our teams have what they need to deliver at pace. Alongside access to the latest technologies, you’ll benefit from strong technical communities, structured learning and ongoing investment in our IT landscape - empowering you to build expertise and drive meaningful impact.
Built to excel
In global IT, excellence is built through a combination of technical expertise, curiosity and a drive to continuously improve. Our strongest performers bring a pragmatic, solutions‑focused mindset and take ownership of delivering high‑quality outcomes. They collaborate effectively across teams, adapt quickly to change and stay focused under pressure. With a clear understanding of how technology enables the business, they balance innovation with reliability. Above all, they are committed to raising standards - contributing ideas, refining approaches and consistently delivering impact in a fast‑moving, high‑performance environment.
- Technically credible
- Solution focused
- Accountable
- Collaborative
- Resilient
- Innovation minded
Why us?
As a leading global law firm, we rely on our global IT function to keep us at the forefront - enabling our people with secure, innovative and high‑performing technology.
Our IT teams play a critical role in ensuring the business runs seamlessly and adapts to change. You’ll work in a collaborative, international environment where your expertise has real impact, supporting lawyers and business teams across the firm.
Shaping your career
You can build a career here with clear expectations, regular development conversations, and ongoing access to training. We tailor development to your role and strengths, helping you build leadership, management, and business skills to reach your potential.
You’ll benefit from a wide range of learning via our platform, supported by regular check-ins through our compass approach to align priorities and development goals.
We support internal progression, including moves that aid growth. Many colleagues explore varied roles, secondments, or international opportunities - so being proactive, owning your development, and sharing your goals is key to making the most of these possibilities.
Your journey, our commitment
We believe recruitment should feel clear, respectful and genuinely engaging at every stage. Our approach is built around open communication, meaningful conversations and giving you a true sense of who we are - how we work, what we value and where you could fit. We ask for professionalism and openness in return. It’s a partnership, grounded in trust and transparency, designed to help you make confident, informed decisions about your career while enabling us to get to know you at your best.
EXPLORE OUR CANDIDATE CHARTERBenefits
Our range of benefits is designed to meet your changing needs, providing support for physical, mental and financial well-being. We regularly review our reward and benefits programs to ensure they remain relevant and competitive. We believe it’s important for our people to share in the success of the firm and be recognized for their contributions. We do that through a range of salary, discretionary bonus plans and market-competitive benefits.
Our benefits packages vary by location but are guided by the same global principles:
Health and wellness
Access to check-ups, insurance cover, extra support when needed, and well-being platforms.
Remuneration and rewards
We recognize contribution to client work, or business teamwork, as well as to the firm and the community. We share the financial success of the firm in a fair and transparent manner.
Financial benefits
We look to provide financial peace of mind, which can include insurances, assurances, and saving for retirement (market-dependent.)
Family and lifestyle
We aim to support you in managing your demands and commitments effectively alongside your working life, as well as providing perks and discounts to assist with travel, fun and well-being.
Learning and development
We invest in your performance and progression by giving you access to top-quality training and development through an ongoing blend of structured and informal learning opportunities.
Social impact
With us, you’re encouraged to volunteer your time and skills, whether you’re a lawyer or business professional, junior or senior. You’re free to choose a cause that matters to you, or to support our chosen global charity.
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