Business Services

Overview

Our Business Services teams provide vital operational support and strategic expertise across the firm, enabling our lawyers to deliver exceptional client service. They oversee key functions, including communications, engineering, document production and facilities, ensuring the firm runs efficiently and effectively. The teams also lead cross‑firm improvement initiatives, from strengthening internal processes to managing major real estate and workplace transformation projects. By combining specialist knowledge with a collaborative, solutions‑focused approach, Business Services is an essential engine of the firm’s growth, supporting our people, and maintaining the high standards our clients rely on.

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Business Services overview

Document Checking

Our Document Checking team proofreads and reviews legal documents for accuracy, clarity, grammar, formatting, and style, ensuring they meet firm and client standards. They clarify queries, improve readability, support workflow, and maintain consistently high‑quality documentation across the firm.
Document Production

Our Document Production team creates, formats, and prepares high‑quality legal documents to firm and client standards. They ensure accuracy, consistency, and professional presentation while collaborating closely with document services colleagues to support fast, efficient, and deadline‑driven legal work.
Facilities and Communications

Our Facilities and Communications team is the first point of contact for new business and external callers, providing 24/7 switchboard support and managing facilities requests, space bookings, catering, housekeeping, maintenance, directory enquiries, stationery and vending.
Front of House

Our Front of House team are the frontline of the firm. They deliver exceptional reception and client services: welcoming visitors, coordinating meeting rooms, and supporting conference operations. They manage enquiries, streamline logistics, and uphold service excellence across all visitor‑facing areas, ensuring a professional, seamless experience for every guest.
Health and Safety

Our Health and Safety team lead our safety culture and manage our safety management system: driving strategy, continuous improvement, and operational health and safety. They work proactively in developing initiatives, delivering essential projects, analyzing data, and fostering strong partnerships to ensure a consistently safe and high‑performing workplace.