Skip to main content
Man with glasses in green shirt holding tablet within an office setting

Studentische Aushilfe (m/w/d) im Bereich IT Service Desk

Hamburg, Germany

Technology that powers global performance

Global IT at A&O Shearman is driving the technology that underpins a leading international law firm. Our strategy is centred on creating a connected, forward‑looking environment where secure, high‑performing platforms enable people to work seamlessly across our global network. We combine deep technical expertise with a sharp focus on business outcomes - ensuring technology is not just reliable, but a true enabler of growth and innovation. From cloud and infrastructure to data and security, we are continuously evolving our technology landscape to meet the demands of a fast‑paced, global business. It’s an environment where ideas are valued, standards are high, and impact is tangible.

Apply
Job ID
11075BR
Location
Hamburg, Germany
Job Family
Early careers
Practice Area
Information technology
Working Arrangement
Office based

Job description

Wir suchen ab sofort eine

Studentische Aushilfe (m/w/d) im Bereich IT Service Desk

für ca. 15-20 Stunden pro Woche am Standort Hamburg.

A&O Shearman ist eine weltweit führende Anwaltskanzlei mit 48 Niederlassungen in 28 Ländern weltweit. Unsere Expertise in englischem Recht, US-Recht und den Jurisdiktionen der dynamischsten Märkte der Welt ermöglicht es uns, unseren Kunden einmalige Einblicke und Dienstleistungen zu bieten. Wir arbeiten an anspruchsvollen und wichtigen Deals und Rechtsstreitigkeiten, die das Potenzial haben, die Zukunft zu gestalten. Werden Sie Teil unseres Erfolgs!

Was sie erwartet
  • Zusammenarbeit mit dem IT-Ansprechpartner vor Ort und Mitarbeit in der Hotline
  • Fehleranalyse und -behebung
  • Einrichtung und Installation von IT-Equipment, wie z.B. PCs, Laptops, Smartphones
  • IT-technisches Einrichten von Konferenzräumen für Meetings und Veranstaltungen, wie z.B. Video-konferenzen, WebEx Meetings etc.
  • Pflege von Datenbanken sowie Optimierung und Dokumentation von Arbeitsabläufen
Was wir erwarten
  • Studium im IT-Bereich oder einem anderen technischen Studiengang
  • Software-Kenntnisse, insbesondere Microsoft-Office Paket
  • Kenntnisse in Microsoft Azure Umgebung (Intune, Exchange Admin) von Vorteil.
  • Technisches Verständnis sowie hohe Service- und Kundenorientierung
  • Hohe Kommunikations- und Teamfähigkeit
  • Sorgfältige und selbstständige Arbeitsweise sowie Zuverlässigkeit
  • Gute Deutsch- und Englischkenntnisse
  • Immatrikulation an einer Hochschule
Wir bieten
  • ​​​​Interessante, abwechslungsreiche und anspruchsvolle Aufgaben in einer kollegialen Arbeitsatmosphäre
  • Modern ausgestattete Büros in zentraler Lage
  • Eine persönliche, fachgerechte Einarbeitung durch einen Buddy
  • Die Möglichkeit an Schulungen (z.B. zu den Themen KI, Word, Excel, PP etc.) teilzunehmen
  • Die Chance, den spannenden Arbeitsalltag in einer Großkanzlei kennenzulernen
  • Teilnahme an sozialen Engagements (Unterstützung von ProBono-Aktivitäten, Charity-Läufe etc.)
Wir freuen uns auf Ihre Bewerbung!

Bitte bewerben Sie sich mit Ihren vollständigen Bewerbungsunterlagen (Anschreiben, Lebenslauf, Zeugnisse) inklusive Angabe Ihres möglichen Eintrittstermins und Gehaltsvorstellungen über unsere Bewerberplattform.

Sollten Sie Fragen zu Ihrer Bewerbung haben, kontaktieren Sie uns gerne unter Tel.: +49 69 2648 5588 oder germany.recruitment@aoshearman.com.

Apply

The technology you’ll work with

In global IT, you’ll be supported by a modern, enterprise‑grade technology ecosystem designed to enable performance, security and innovation. Our environment brings together best‑in‑class platforms, cloud infrastructure and specialist tools that underpin a leading global law firm. From collaboration and knowledge sharing to advanced security and data capabilities, we ensure our teams have what they need to deliver at pace. Alongside access to the latest technologies, you’ll benefit from strong technical communities, structured learning and ongoing investment in our IT landscape - empowering you to build expertise and drive meaningful impact.

Cloud and infrastructure

  • Azure
  • VMware

Workplace and collaboration

  • Microsoft 365
  • Teams
  • SharePoint
  • OneDrive

Document and knowledge management

  • iManage
  • Knowledge platforms

Security and identity

  • Microsoft Defender
  • Entra ID (Azure AD)
  • DLP tools

Service management

  • ServiceNow
  • ITIL frameworks

Data and analytics

  • Power BI
  • Azure Data Services

Automation and development

  • Power Platform
  • PowerShell
  • Azure DevOps

Legal technology

  • Relativity
  • Practice and matter management systems

Built to excel

In global IT, excellence is built through a combination of technical expertise, curiosity and a drive to continuously improve. Our strongest performers bring a pragmatic, solutions‑focused mindset and take ownership of delivering high‑quality outcomes. They collaborate effectively across teams, adapt quickly to change and stay focused under pressure. With a clear understanding of how technology enables the business, they balance innovation with reliability. Above all, they are committed to raising standards - contributing ideas, refining approaches and consistently delivering impact in a fast‑moving, high‑performance environment.

  • Technically credible
  • Solution focused
  • Accountable
  • Collaborative
  • Resilient
  • Innovation minded

Why us?

As a leading global law firm, we rely on our global IT function to keep us at the forefront - enabling our people with secure, innovative and high‑performing technology.

Our IT teams play a critical role in ensuring the business runs seamlessly and adapts to change. You’ll work in a collaborative, international environment where your expertise has real impact, supporting lawyers and business teams across the firm.

We offer a high‑performance, partnership culture built on trust, continuous improvement and innovation. With strong investment in development and clear opportunities to grow, you’ll be empowered to bring new ideas and shape how we operate.

Shaping your career

You can build a career here with clear expectations, regular development conversations, and ongoing access to training. We tailor development to your role and strengths, helping you build leadership, management, and business skills to reach your potential.

You’ll benefit from a wide range of learning via our platform, supported by regular check-ins through our compass approach to align priorities and development goals.

We support internal progression, including moves that aid growth. Many colleagues explore varied roles, secondments, or international opportunities - so being proactive, owning your development, and sharing your goals is key to making the most of these possibilities.

Man in floral shirt talking to male colleague in blue shirt

Your journey, our commitment

We believe recruitment should feel clear, respectful and genuinely engaging at every stage. Our approach is built around open communication, meaningful conversations and giving you a true sense of who we are - how we work, what we value and where you could fit. We ask for professionalism and openness in return. It’s a partnership, grounded in trust and transparency, designed to help you make confident, informed decisions about your career while enabling us to get to know you at your best.

EXPLORE OUR CANDIDATE CHARTER

Benefits

Our range of benefits is designed to meet your changing needs, providing support for physical, mental and financial well-being. We regularly review our reward and benefits programs to ensure they remain relevant and competitive. We believe it’s important for our people to share in the success of the firm and be recognized for their contributions. We do that through a range of salary, discretionary bonus plans and market-competitive benefits.

Our benefits packages vary by location but are guided by the same global principles:

icon

Health and wellness

Access to check-ups, insurance cover, extra support when needed, and well-being platforms.

icon

Remuneration and rewards

We recognize contribution to client work, or business teamwork, as well as to the firm and the community. We share the financial success of the firm in a fair and transparent manner.

icon

Financial benefits

We look to provide financial peace of mind, which can include insurances, assurances, and saving for retirement (market-dependent.)

icon

Family and lifestyle

We aim to support you in managing your demands and commitments effectively alongside your working life, as well as providing perks and discounts to assist with travel, fun and well-being.

icon

Learning and development

We invest in your performance and progression by giving you access to top-quality training and development through an ongoing blend of structured and informal learning opportunities.

icon

Social impact

With us, you’re encouraged to volunteer your time and skills, whether you’re a lawyer or business professional, junior or senior. You’re free to choose a cause that matters to you, or to support our chosen global charity.

Our latest jobs in information technology

No jobs available, please click to view all jobs.SIGN UP TO OUR TALENT COMMUNITY