Technology that powers global performance

Global IT at A&O Shearman is driving the technology that underpins a leading international law firm. Our strategy is centred on creating a connected, forward‑looking environment where secure, high‑performing platforms enable people to work seamlessly across our global network. We combine deep technical expertise with a sharp focus on business outcomes - ensuring technology is not just reliable, but a true enabler of growth and innovation. From cloud and infrastructure to data and security, we are continuously evolving our technology landscape to meet the demands of a fast‑paced, global business. It’s an environment where ideas are valued, standards are high, and impact is tangible.

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Job ID: 11361BR
Location: London, United Kingdom
Job family: Business teams
Practice area: Information technology
Job type: Permanent
Working arrangement: Hybrid

Job description

We are recruiting for a Senior Legal Technology Product Owner to join our Global Technology team in London.

Legal Technology – London

Technology is transforming the way legal services are delivered. At A&O Shearman, our Legal Technology team sits at the intersection of law, technology, and innovation, partnering closely with lawyers to design, deliver and evolve the tools that support our clients and legal teams around the world.

What you will do

Reporting to the Head of Legal Technology, the Senior Manager Product Owner you will work closely with lawyers, technology teams and delivery partners, you'll take ownership of a portfolio of legal technology products, guiding them through their entire lifecycle from initial concept and business case through development, adoption, and enhancement. You'll be responsible for driving the vision and roadmap for a diverse suite of Legal Technology products, balancing innovation with operational excellence. Working closely with stakeholders across the firm, you'll identify opportunities to enhance the technology landscape, evaluate emerging solutions, and deliver products that have a meaningful impact on how legal services are delivered.

As part of our global Technology Delivery function, you'll help deliver innovative, business-focused solutions that empower our fee earners, enhance client service, and support the firm's continued growth and transformation. This role is ideal for someone who enjoys solving complex business challenges, influencing senior stakeholders, and driving product success.

As a Senior Legal Technology Product Owner, you'll act as the bridge between technology and the business, ensuring our legal technology solutions continue to evolve in line with the needs of our lawyers and clients.

Own the end-to-end lifecycle of legal technology solutions, from idea generation and proof of concept through to delivery, adoption, enhancement and retirement.
Build trusted relationships with lawyers and business stakeholders, developing a deep understanding of their challenges, priorities and opportunities.
Determine the lifecycle stage of each product and make recommendations for enhancements or retirement, as necessary developing a deep understanding of each application's features, functionality, and potential use cases within the firm
Serve as the go-to expert for all practice technology tools, providing guidance and support to stakeholders collaborating with cross-functional teams to prioritise and allocate resources effectively
Direct various resources, including development teams, support teams and subject matter experts, in the management and enhancement of legal technology products
Manage competing priorities across multiple products and stakeholder groups, making informed decisions that balance business needs and technical considerations.
Champion a culture of continuous improvement within the legal technology team, encouraging feedback, experimentation, and learning
Regularly evaluate the toolkit to ensure it remains aligned with the firm's requirements, proposing changes to optimise the technology landscape.
Conduct cost-benefit analyses for existing and potential toolkit components, ensuring fiscal responsibility and return on investment
Champion adoption and engagement across the firm, helping users maximise value from legal technology solutions.
Establish and maintain a comprehensive support model for all practice technology tools, encompassing vendor, Legal Technology team, and IT support
Facilitate the upskilling of the Legal Technology team to provide effective in-house support.
Engage in change and adoption initiatives alongside various teams including Practice Transformation, Legal Process Improvement and Regional Legal Tech Engagement, to ensure smooth transitions and user acceptance of new technologies.

What you will have

Experience in Product Ownership, Product Management or Legal Technology leadership role within a global organization.
Proven expertise managing enterprise SaaS applications and technology products, ideally within legal, professional services or other highly regulated environments.
Strong stakeholder engagement and influencing skills, with the confidence to work directly with senior lawyers, business leaders, and technical teams.
The ability to translate complex business, legal and technical requirements into practical, user-focused solutions.
Experience defining product strategies, managing roadmaps, and delivering change through agile and iterative delivery methodologies.
Exceptional stakeholder management skills, with the credibility and influencing ability to build trusted relationships at all levels of an organisation.
A strategic and analytical mindset, using data, insight, and market trends to drive decision-making and identify opportunities for innovation.
Strong leadership capabilities, with experience guiding cross-functional teams and driving successful outcomes through collaboration rather than direct management.
Excellent communication, facilitation, and presentation skills, with the confidence to engage senior leaders.
The ability to work independently, demonstrate initiative and take ownership in a fast-paced environment.

About A&O Shearman

A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required.

We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic.

We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services.

Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time (i.e. three days per week for a full time role) in accordance with our hybrid working policy.

NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
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The technology you’ll work with

In global IT, you’ll be supported by a modern, enterprise‑grade technology ecosystem designed to enable performance, security and innovation. Our environment brings together best‑in‑class platforms, cloud infrastructure and specialist tools that underpin a leading global law firm. From collaboration and knowledge sharing to advanced security and data capabilities, we ensure our teams have what they need to deliver at pace. Alongside access to the latest technologies, you’ll benefit from strong technical communities, structured learning and ongoing investment in our IT landscape - empowering you to build expertise and drive meaningful impact.

Cloud and infrastructure

Azure
VMware

Workplace and collaboration

Microsoft 365
Teams
SharePoint
OneDrive

Document and knowledge management

iManage
Knowledge platforms

Security and identity

Microsoft Defender
Entra ID (Azure AD)
DLP tools

Service management

ServiceNow
ITIL frameworks

Data and analytics

Power BI
Azure Data Services

Automation and development

Power Platform
PowerShell
Azure DevOps

Legal technology

Relativity
Practice and matter management systems

Built to excel

In global IT, excellence is built through a combination of technical expertise, curiosity and a drive to continuously improve. Our strongest performers bring a pragmatic, solutions‑focused mindset and take ownership of delivering high‑quality outcomes. They collaborate effectively across teams, adapt quickly to change and stay focused under pressure. With a clear understanding of how technology enables the business, they balance innovation with reliability. Above all, they are committed to raising standards - contributing ideas, refining approaches and consistently delivering impact in a fast‑moving, high‑performance environment.

Technically credible
Solution focused
Accountable
Collaborative
Resilient
Innovation minded

Why us?

As a leading global law firm, we rely on our global IT function to keep us at the forefront - enabling our people with secure, innovative and high‑performing technology.

Our IT teams play a critical role in ensuring the business runs seamlessly and adapts to change. You’ll work in a collaborative, international environment where your expertise has real impact, supporting lawyers and business teams across the firm.

We offer a high‑performance, partnership culture built on trust, continuous improvement and innovation. With strong investment in development and clear opportunities to grow, you’ll be empowered to bring new ideas and shape how we operate.

Shaping your career

You can build a career here with clear expectations, regular development conversations, and ongoing access to training. We tailor development to your role and strengths, helping you build leadership, management, and business skills to reach your potential.

You’ll benefit from a wide range of learning via our platform, supported by regular check-ins through our compass approach to align priorities and development goals.

We support internal progression, including moves that aid growth. Many colleagues explore varied roles, secondments, or international opportunities - so being proactive, owning your development, and sharing your goals is key to making the most of these possibilities.

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Your journey, our commitment

We believe recruitment should feel clear, respectful and genuinely engaging at every stage. Our approach is built around open communication, meaningful conversations and giving you a true sense of who we are - how we work, what we value and where you could fit. We ask for professionalism and openness in return. It’s a partnership, grounded in trust and transparency, designed to help you make confident, informed decisions about your career while enabling us to get to know you at your best.

EXPLORE OUR CANDIDATE CHARTER

Benefits

Our range of benefits is designed to meet your changing needs, providing support for physical, mental and financial well-being. We regularly review our reward and benefits programmes to ensure they remain relevant and competitive. We believe it’s important for our people to share in the success of the firm and be recognized for their contributions. We do that through a range of salary, discretionary bonus plans and market-competitive benefits.

Our benefits packages vary by location but are guided by the same global principles:

Health and wellness

Access to check-ups, insurance cover, extra support when needed, and well-being platforms.

Remuneration and rewards

We recognise contribution to client work, or business teamwork, as well as to the firm and the community. We share the financial success of the firm in a fair and transparent manner.

Financial benefits

We look to provide financial peace of mind, which can include insurances, assurances, and saving for retirement (market-dependent).

Family and lifestyle

We aim to support you in managing your demands and commitments effectively alongside your working life, as well as providing perks and discounts to assist with travel, fun and well-being.

Learning and development

We invest in your performance and progression by giving you access to top-quality training and development through an ongoing blend of structured and informal learning opportunities.

Social impact

With us, you’re encouraged to volunteer your time and skills, whether you’re a lawyer or business professional, junior or senior. You’re free to choose a cause that matters to you, or to support our chosen global charity.