- Job ID
- 11021BR
- Location
- London, United Kingdom
- Job Family
- Business teams
- Practice Area
- Human resources
- Job Type
- Permanent
- Working Arrangement
- Hybrid
Job description
We are recruiting for a Employee Engagement Coordinator to join our Human Resources team in London.Human Resources team - London
Work in HR at A&O Shearman and you join a team at the heart of one of the best law firms in the world. We have a culture of excellence here which is second to none. We currently work with more than 3000 lawyers who are at the top of their game and provide the world’s biggest businesses with the best legal advice there is. So, when it comes to the services provided to them, they need and expect the best.
The Employee Engagement team brings together our training events and wellbeing & inclusion support into one coordinated service. We manage the end-to-end logistics for global training programmes delivered by A&O Shearman’s Talent & Development department, while also planning and delivering wellbeing and inclusion initiatives in partnership with the Global Inclusion team and Global Wellbeing teams.
What you will do
The role provides high-quality, end-to-end event and administrative support, serves as a responsive point of contact for related queries, and requires the flexibility to occasionally work outside normal hours and, where needed, attend events in person.
The role requires someone who is highly organised and efficient, and who enjoys getting the job done.
- Coordinate end-to-end delivery of employee engagement events and programmes (training, wellbeing and inclusion), virtually and in person, including pre- and post-event logistics.
- Proactively manage project plans, ensuring that all touchpoints, communications, payments and logistics are actioned.
- Maintain all team trackers (e.g., rooms, date setting, RSVP/attendance), streamlining and automating where possible.
- Team mailboxes – manage and respond to a wide range of queries received into the Training Events, Wellbeing and Inclusion mailboxes.
- Build and maintain strong working relationships with London Talent & Development Managers, UK Inclusion/Employee Networks, Global Wellbeing teams, Global HR/training coordinators and other stakeholders to ensure smooth planning and scheduling.
- Liaise with global offices to share event information, coordinate local requirements and support attendance for global audiences.
- Create and issue event invitations and communications (including speaker biographies and event content) and promote programmes/events via agreed internal channels (e.g. Vuture, LMS portal and newsletters) and on occasion, in partnership with Internal Communications.
- Involvement in managing the intranet pages related to L&D, Wellbeing and Inclusion (layout, content, imagery).
- Prepare event and programme materials (collateral, posters/signage, hand-outs and other documentation) and collate content as required.
- Monitor and manage registrations and respond to queries from stakeholders and attendees in a timely and professional manner.
- Provide on-the-day virtual and on-site support for in-person events on a regular basis, coordinating with relevant Business Services teams (e.g., Front of House, AV, Security and Reservations) and external venues where required.
- Manage budgets and supplier administration, including processing invoices and tracking spend to support accurate reporting, as well as creating recharges where required.
- Liaise with the Compliance Manager as needed in relation to fee-earning CPD requirements.
- Maintain programme and event documentation and file structures within the file management system and support effective use of the Learning Management System (including acting as a super user where required).
- Manage event recordings and ensure outputs meet brand guidelines, enabling colleagues to access materials post-event.
- Complete post-event reporting (e.g., attendance, feedback and survey results) and support continuous improvement;
- Key contact for in-person events in London office - check meeting room set-up, make any last-minute changes, meet and greet presenters/facilitators, and act as the main point of contact on the day for delegate queries.
- Undertake ad-hoc project work as required for the wider Employee Engagement team.
What you will have
- Experience coordinating events/training (virtual and in person), ideally within a professional services environment and within the training, wellbeing and inclusion area.
- Willingness to work extra hours when required – this will be when events are running and require an early start (from 7.30am) and a late finish (up to 7.30pm) in London office and on occasion travel to events
- Strong organisation, prioritisation and attention to detail, with the ability to juggle multiple deadlines and deliver under pressure.
- Excellent written and verbal communication skills, including confidence drafting event collateral and internal communications.
- Ability to build and maintain strong relationships with internal and external stakeholders, with influencing and negotiation skills.
- Strong IT skills, including advanced working knowledge of Word, Excel, Outlook and PowerPoint, and confidence using virtual platforms (MS Teams and Zoom) and intranet/content tools (e.g., Intranet Editor, Vuture) where required.
- Professional, proactive and resilient approach, with a strong client/service mindset.
- Effective data management skills; experience with reporting tools/databases (e.g., Power BI) is desirable.
- Experience using a Learning Management System is desirable (e.g., Docebo).
- Interest in training, inclusion and wellbeing, with an appetite to build knowledge and support engagement initiatives is desirable.
A&O Shearman is a new global industry-leading law firm, with nearly 50 offices in 29 countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.
We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.
Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth-running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development, we are committed to an inclusive environment, and we provide support and ways of working that help you optimise your wellbeing.
What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.
Should you require additional support at any stage of the recruitment process due to a disability or a health condition, please do not hesitate to contact a member of our recruitment team who will work with you to provide any adjustments as required.
We are an equal opportunities recruiter and do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, or any other protected characteristic.
We recognise that our people are our most valuable asset, which is reflected in the wide range of benefits that are available to our employees. Some of these benefits include: our occupational pension scheme, group income protection cover, private medical insurance, mental health resources and free apps, health and wellbeing services encompassing an onsite gym, wellbeing centre and GP service, emergency back-up care support, parental and special leave, holiday entitlement increasing with length of service, holiday trading, season ticket loans and online discounts and lifestyle management services.
Our approach to hybrid working seeks to combine and maximise the benefits of effective remote working with the benefits of being in the office. Our current hybrid working arrangements require office based working for a minimum of 60% of your time (i.e. three days per week for a full time role) in accordance with our hybrid working policy.
NO AGENCIES PLEASE - A&O Shearman does not accept unsolicited CVs. For further information, please see our UK Recruitment Agency Policy and our commitment to direct sourcing here.
Join our talent community
Make sure you see job opportunities when they become available. Just leave your details here to stay up to date with jobs that suit you and your skills.
